• No registration required to place orders.
  • Please ensure your information is correct.
  • Use order “ID” as reference in paying via EFT.
  • Click ‘Add to basket’, then click on basket (top right corner) to confirm quantities;
  • Click ‘proceed checkout’ and confirm shipping/installation details;
  • To finish, click ‘Place order’;
  • A copy of your order will be emailed to you;

Payments processed directly by PayFast or paid via EFTPayfast accepts Debit/Credit cards.

  • We will contact you within 48-hours of cleared payment to confirm delivery or installation date;
  • If installation, please ensure access to the  property and plug point is available;

Due to the nature of production and operating environments, we offer NO guarantees or warranties for these products:

  • All cabling, wire, pvc products and connection components, power supplies, backup equipment, batteries, fencing, accessories and other mounting devices;
  • All electronic equipment carries a 14-day replacement and 2-year warranty:
  • The manufacturer will conduct testing on the product returned and will decide whether to grant a replacement or not. Their decision is final and out of Cygni.Online control;
  • Processing any return could take 90-days from the day the manufacturer receives the product;
  • Please use order number as reference in all communications

Delivery

We use RAM to deliver all packages nationwide.

  • All delivery options exclude insurance.
  • Delivery option: (A) Standard: up to 14 business days, (B) Express: up to  4 business days.

Delivery cost

  • Standard delivery: R150.
  • Express delivery: R250.

Returns

Please notify us before returning any equipment to us.