- No registration required to place orders.
- Please ensure your information is correct.
- Use order “ID” as reference in paying via EFT.
- Click ‘Add to basket’, then click on basket (top right corner) to confirm quantities;
- Click ‘proceed checkout’ and confirm shipping/installation details;
- To finish, click ‘Place order’;
- A copy of your order will be emailed to you;
Payments processed directly by PayFast or paid via EFT; Payfast accepts Debit/Credit cards.
- We will contact you within 48-hours of cleared payment to confirm delivery or installation date;
- If installation, please ensure access to the property and plug point is available;
Due to the nature of production and operating environments, we offer NO guarantees or warranties for these products:
- All cabling, wire, pvc products and connection components, power supplies, backup equipment, batteries, fencing, accessories and other mounting devices;
- All electronic equipment carries a 14-day replacement and 2-year warranty:
- The manufacturer will conduct testing on the product returned and will decide whether to grant a replacement or not. Their decision is final and out of Cygni.Online control;
- Processing any return could take 90-days from the day the manufacturer receives the product;
- Please use order number as reference in all communications
We use RAM to deliver all packages nationwide.
- All delivery options exclude insurance.
- Delivery option: (A) Standard: up to 14 business days, (B) Express: up to 4 business days.
- Standard delivery: R150.
- Express delivery: R250.
Please notify us before returning any equipment to us.